Office Hours
Our
office hours are Monday thru Friday from
9am to 6pm.
Directions
For
directions to our office, please click
here.
Appointments
We
schedule appointments Monday thru Friday
9:15am to 5:15pm. For all appointments,
Dr. Grumet makes every effort to see you
at your scheduled time. It is sometimes
impossible to avoid delays due to
emergencies. While we understand that
unforeseen circumstances do arise, if
you must cancel your appointment, we ask
that you provide us with as much notice
as possible, but a minimum of at least
24 hours is required to avoid any
charges. It is our policy that if you
cancel your appointment outside the 24
hour period, there is a $85 fee applied,
which is not covered by insurance. We
thank you for your understanding as we
try to accommodate all of our patients.
Telephone
Calls
Although
most significant questions should be
brought to Dr. Grumet's attention during
your appointment, we understand that you
may have questions that you need to ask
over the phone. We ask you to leave a
message with our office staff and to
provide them your daytime, evening and
cell phone numbers. Dr. Grumet may not
be able to answer your question until
later in the day. We try to return all
calls within 24 hours, but if it is an
emergency, we suggest calling one of the
local mental facilities listed below.
Ridgeview
Institute (located in Smyrna) -
770.434.4567
Peachford Hospital (located in Dunwoody)
- 770.455.3200
Anchor Hospital (located in South
Atlanta) - 770.991.6044
Medication
Refills
The Physician
prescribes sufficient medication to last
until the next visit and therefore
requests for refills are generally not
expected. As a general rule, our
office does not call in prescriptions
for patients. The Physician
expects to see the patient to be sure
the prescription is appropriate, to
discuss side effects, etc. If
an appointment is rescheduled or
missed and medication is required, we
charge a $35 prescription call in
fee. This fee is not covered by
insurance and must be paid by the
patient before any other services are
rendered. Please
allow 24 hours for medications to be
called in. While we
strive to handle all requests as soon as
possible, medication requests require
the signature of the ordering physician
and therefore there may be a delay in
processing.
Payment
Policy
Unless
prior arrangements are made with our
office, please be prepared to make a
payment at the time of service. We
accept cash, checks and all major credit
cards including Visa, Mastercard,
Discover and American Express.
Insurance
Policies Accepted
We participate in many
insurance plans including:
Aetna
Cigna
Great West
United Health Care
Worker's Comp*
*(Please have
your case manager call for your
appointments)
We do not accept
Medicare or Medicaid.
Please note that
coverage varies widely from plan to plan
and we cannot guarantee that your plan
will cover your visits. We recommend
calling your insurance company before
your visit to find out your mental
health benefits, which may differ from
your regular benefits. It is also very
helpful to ask how much your co-pay is
per visit and what your balance is for
your yearly deductible. Remember you are
your own best advocate for any insurance
issues. Please note that you are solely
responsible for your charges regardless
of what your insurance covers, with the
exception of a few plans.
If we are out of network
with your insurance, we will provide you
the proper forms so that you may file a
claim on your own behalf.
Please be sure to bring
your insurance card to your visit.
